Privacy Policy

At EPrintZone (“we,” “our,” or “us”), accessible via https://eprintzone.store, we take your privacy seriously. This Privacy Policy explains in detail the types of information we collect, how we use it, your rights regarding that information, and the steps we take to ensure your data is protected. This policy applies to all visitors, users, and customers who interact with our website, services, and platforms.

1. Information We Collect

We may collect and process the following categories of data:

a. Personal Identification Information:

  • Full Name

  • Contact Number

  • Email Address

  • Billing and Shipping Addresses

b. Transactional and Order Information:

  • Purchase History

  • Payment Method (note: we do not store your card information)

  • Order Preferences and Communication Logs

c. Technical and Analytical Information:

  • IP Address

  • Device Type, Operating System, and Browser Type

  • Geolocation Data

  • Access times, pages viewed, and clickstream data

d. Cookies and Tracking Technologies:

  • We use session and persistent cookies to improve functionality, user experience, and ad targeting.

  • Third-party tools such as Google Analytics may also collect anonymized behavior data.

2. Why We Collect Your Data

We collect your information for the following purposes:

  • To process orders and ensure timely delivery

  • To communicate updates regarding your purchases

  • To provide personalized recommendations and marketing offers

  • To understand website performance and improve our services

  • To comply with legal obligations

3. Legal Basis for Data Processing

Our data processing is based on:

  • Your consent

  • Contractual necessity (e.g., processing your order)

  • Compliance with legal obligations

  • Legitimate interests (e.g., security, fraud prevention, customer service)

4. Data Sharing & Third Parties

We may share your data with trusted service providers only where necessary:

  • Payment processors (e.g., Razorpay, PayU)

  • Logistics partners for order delivery (e.g., Blue Dart, Delhivery)

  • Marketing and CRM platforms (e.g., Mailchimp)

  • IT service providers (e.g., hosting and analytics services)

  • Legal authorities when legally required

5. International Data Transfers

While we are an Us-based business, some of our service providers may operate outside Us. In such cases, we ensure that your data is protected under appropriate safeguards in compliance with Us IT laws and applicable international regulations.

6. Data Retention Policy

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You can request deletion of your personal information anytime unless retention is mandated by legal obligations.

7. Your Data Protection Rights

Under Indian IT laws and global privacy regulations (such as GDPR, if applicable), you have the right to:

  • Request access to your personal data

  • Correct or update any incorrect data

  • Withdraw consent at any time

  • Request deletion or portability of your data

  • Object to automated processing or direct marketing

To exercise these rights, email us at info@eprintzone.store

8. Children’s Privacy

We do not knowingly collect personal data from individuals under 13 years of age. If you believe we have collected data from a child, please contact us to delete it.

9. Data Security Measures

We use secure socket layer (SSL) encryption, firewalls, two-factor authentication, and periodic audits to protect your data. Our servers are hosted in secure facilities, and only authorized personnel have access to sensitive information.

10. Updates to This Policy

We may periodically update this policy to reflect changes in our practices. Updates will be posted on this page and the “Effective Date” will be updated accordingly.

For questions, please contact us at info@eprintzone.store

Shopping Cart
Scroll to Top